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Ways to Contact Us

We want to make sure you get the help you need. Check out the options below to find the right team to help you with your query.

Order & Account Queries

If you've placed an order with us online or have a question related to your Rukka Pets account, our expert team are on hand to help. PleaseCLICK HEREto view our FAQ's and ways to contact us.

Product Enquires

If it’s not order related, and you’re looking for more information specifically about Rukka Pets products, please note that direct communication is also available through ourLIVE CHAT feature on site.


Call our Customer Service team on 001 833 794 1708 Monday to Friday 8am to 5pm MST Please note we are closed on Saturdays, Sundays and Bank Holidays