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Contact Us

Your opinion and feedback is of the utmost importance to us and we want you to be completely satisfied with our services and the products you buy.

Find answers to your questions quickly on the frequently asked questions page. Here you will find answers to many topics, such as the payment options available in the Rukka Pets online store.

You can also contact us by phone, message or chat:


We are available on live-chat on Mon-Sat from 8 am to 5 pm and on Sun from 8 am to 12 pm (MST).


Our customer service is at your service on weekdays Mon-Fri from 8 am to 5 pm (MST). Phone: (001) 8337 941 708


If you need to contact us outside of the above hours, then please message us here.